Legal Document
Acceptable Use Policy
Guidelines for the professional and proper use of the Totalsoft platform.
Last Updated: March 2026
1. Prohibited Activities
You may use our platform only for lawful purposes. You may not use the platform:
- In any way that breaches any applicable local, national, or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material (SPAM).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, or any other harmful programs.
2. Professional Conduct
As a professional Garage Management System, users are expected to use the communication features (SMS and Email reminders) in a professional manner. You must not use these features to harass, threaten, or abuse customers or any third party.
3. System Integrity
You agree not to:
- Reproduce, duplicate, copy, or re-sell any part of our platform in contravention of the terms.
- Access without authority, interfere with, damage, or disrupt any part of the platform, equipment, or network on which the platform is stored.
- Attempt to circumvent security measures or gain unauthorised access to other user accounts.
4. Content Standards
Any content you upload to the platform (customer records, service descriptions, notes) must:
- Be accurate (where they state facts).
- Be genuinely held (where they state opinions).
- Comply with applicable law in the UK and in any country from which they are posted.
5. Suspension and Termination
Failure to comply with this Acceptable Use Policy constitutes a material breach of our Terms of Service. We may take actions including:
- Immediate, temporary, or permanent withdrawal of your right to use our platform.
- Immediate, temporary, or permanent removal of any posting or material uploaded by you.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs.